Affordability checks

Casinos must check that gambling is affordable for customers who spend heavily, beginning with checks that need nothing from you.

Key takeaways

  • Casinos must check that gambling is affordable for customers who spend heavily, beginning with checks that need nothing from you.
  • How they work.
  • Why they exist.
  • What to do.

In shortCasinos must check that gambling is affordable for customers who spend heavily, beginning with checks that need nothing from you.

How they work

Checks start with publicly available data. Only at higher levels of spending may an operator ask for documents.

Why they exist

Each regulatory action recorded on this site involved customers losing large sums without adequate checks.

What to do

Answer honestly. An interruption is the system working as intended.

Five licensed casinos

CasinoOperatorAccountEvidence
CoralLC International Limited54743Verified
LadbrokesLC International Limited54743Verified
PlayOJOSkill On Net Limited39326Verified
CasumoRecro Limited61549Verified
10betBlue Star Planet Limited43173Verified

Elsewhere on the site: Are online casinos safe?, The operator, Trusted dice games sites UK and Trusted bonus payment exclusions UK.

More to read: Poker sites UK and Free spins on registration UK.

Also: Best slot sites UK.

If the casino is not licensed

None of this applies. There is no regulator to complain to, no dispute service, no required testing of games, no obligation to keep your money separate and no GAMSTOP. Money sent to an unlicensed site should be regarded as spent. That is the reason every route through this site starts with the licence check.

What a UK licence obliges an operator to do

Verify age and identity before play. Keep customer funds apart from company funds and tell customers how well they are protected. Offer only games tested by an approved laboratory. Provide deposit limits, time-outs and self-exclusion, and take part in GAMSTOP. Show the significant terms of every offer. Handle complaints within eight weeks and name an independent dispute resolution service. Guard against money laundering and check that heavy spending is affordable. Report to the regulator and submit to its enforcement.

How to check any casino in two minutes

Scroll to the foot of the casino's site and find the operator's company name and Gambling Commission account number. Search either on the Commission's public register. Confirm that the licence is active, that it covers remote casino, and that the website you are on appears in the list of domain names. If any step fails, leave. The same check works for every casino site, slot site, betting site and bingo site in Britain, and it is the one thing no review can do for you.

Licences were confirmed on the Gambling Commission register; regulatory actions were checked against Commission announcements on 8 October 2026; offer terms on 5 October 2026. Items labelled "reported" come from independent reviews, and items labelled "not checked" we have not confirmed. How we check. 18+. Free help: 0808 8020 133 or safer gambling.

Frequently asked questions

Affordability checks: what is the short answer?

Casinos must check that gambling is affordable for customers who spend heavily, beginning with checks that need nothing from you.

Does this apply at every casino?

At every UK-licensed one.

What about unlicensed sites?

None of these protections apply.

Where can I get help with gambling?

0808 8020 133, free.

What happens if a casino is not licensed?

None of the UK protections apply.

What must a licensed UK casino do?

Verify customers, protect and disclose funds, offer tested games and safer gambling tools, and handle complaints.

How do I check if an online casino is legit?

Find the operator in the footer and confirm it on the Gambling Commission's public register.

18+ only. Please gamble responsibly.

Gambling can be addictive. Free, confidential help is available 24 hours a day from the National Gambling Helpline on 0808 8020 133. Visit BeGambleAware.org and GamCare, or block yourself from all UK-licensed gambling sites with GAMSTOP.

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